By Jeannie Chapman


A home insurance agent can also be referred to as indemnity sales men/women and their main duty is to sell home polices to clients. There are thousands of these brokers worldwide and not all possess the same characteristics. It is therefore very important that clients choose the brokers that are well informed and experienced in their field of work. There exist only two types of brokers; captive and independent. The former strictly works for one company while the latter can represent multiple organizations. It is important to understand the differences.

Clients can find these dealers through the internet, from referrals by friends and through trade associations. The internet offers the easiest plat form to locate brokers, there are websites that list all the indemnity companies and the brokers affiliated with them. Clients must ensure they pick a person that they can afford to pay.

Most relatives have the interest of family members at heart and they will not hesitate to reveal to the buyer the best and worst of agents. It is recommended that clients do not shy away from asking the indemnity rates from friends. The buyer must put across the fact that they are only interested in home policies.

After getting reliable brokers, the clients should prepare a list that they will use to interview them. The interview will entail the agents each submitting separate proposals on the cover they deem fit for a buyer. Scrutinize each proposal submitted to you. At the end of this exercise the client is expected to pick the dealer that best suits their needs and is within the budget.

Working knowledge is crucial in choosing a dealer. Knowledge enables the broker to know the variety of covers available in the market that best suits the client. Every question regarding the type of cover must be clarified at this point. If the agent is not familiar with the preference of the buyer he should be dropped.

Professional agents are expected to be licensed by the relevant indemnity regulatory bodies. Additionally, they ought to have a proven history of offering good policies to customers. Regardless of the age differences between the broker and the buyer, the agent must be comfortable working with clients.

Sales people are required to have impeccable communication skills. This is not the chance for the agent to use all the complicated words they use back at their offices when talking to their colleagues. The brokers must be able and willing to explain things to the client in a language that they will comprehend.

In summary, any questions regarding the quotations must be asked so that both parties are clear on the premiums payable. If the client has decided to use an independent home insurance agent, they should make sure that they are given a list of companies to compare with. Ultimately, buyers ought to get in contact with coverage companies when thirty days have passed since they bought the policy and they have not yet received a copy of the cover with details of the terms.




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