By Judy Sullivan


Today's job market is tough and rather competitive. In order to have a fighting chance at some of the better opportunities, those seeking employment must do all they can to remain knowledgeable in the fastest growing fields. Medical billing specialists are in greater demand now than ever before and receiving quality dental insurance training is the key to securing a position in this area.

Insurance providers are responsible for remitting a portion of their client's oral health care charges. A knowledgeable billing specialists is a valuable commodity in any dentist's office because it is their job to take responsibility for making sure invoices are submitted and payments remitted. This position is meant for an organized and detail oriented individual.

Most of the process of submitting bills is done electronically, using field specific coding and forms. This position requires a good deal of computer and people skills, as well as the capability to learn and retain dental terminology and the fine details of the various ADA forms. One may have to discuss payment issues with provider representatives or clients and will need the proper etiquette required for each.

Those interested in this type of job usually receive their training in one of two ways. The first is in the traditional classroom at a physical location, where an instructor delivers daily lessons and can assist with any immediate questions that may come up. The second is in a virtual setting which may be structured with guided tutorials or set up so the student may complete all tasks at a personalized pace.

Though the details may vary, the classes will each cover all the skills one will need in order to efficiently perform all the duties of the position. Topics such as the correct way to ascertain pertinent coverage and benefits specifics, as well as all required patient information will be covered. Intense instruction will be provided in correctly completing the right forms and submitting necessary documentation in a timely fashion.

In this field, it is important that one be familiarized with medical terminology, including facial anatomy and tooth placement, because it is used frequently in billing. Specific codes are utilized in form submission and it is imperative that these be entered correctly. Should the clerk fail to use the proper coding or phraseology, the mistakes could result in processing delays or payment failures.

In addition to filling out forms and submitting claims, a specialist will also need to understand how to read the various provider issued cards so that they can determine the type of coverage and clearly explain benefits to the patient. Knowing this information will help the clerk know the best payment plan for each person. Following up on all accounts to collect payments is yet another job requirement.

Taking dental insurance training can be very beneficial in understanding the intricacies of the duties performed under the title of billing specialist. The job entails the completion of a variety of forms and understanding the differences in coverage types, as well as a responsibility for tracking all accounts. Qualified applicants for this position are in demand.




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