By Judy Sullivan


On any given day, a dentist can see a large number of patients, each suffering from a different issue, but they do not run their entire operation on their own. Behind this professional is a well trained staff that takes care of important matters such as scheduling, supplies, invoice and payments, just to name a few. The best way to get in on one of the fastest growing clerical fields is to take dental insurance billing classes.

Dentists are always searching for well trained, competent billing specialists to keep their office finances in order. The job is quite demanding since it requires one to understand the processing intricacies of a wide range of carriers. The position challenges the individual even further because of the sheer amount of field specific jargon used on all the forms that may need to be filed.

In most cases, the majority of medical costs are covered by an insurance provider. It is imperative that a specialist in this area be will versed in the specific coding used when submitting forms so that careless mistakes are avoided and payments are not delayed. Computer skills are a must as a large portion of the work is done electronically.

The position actually entails a great deal of responsibility. These clerks are held accountable for verifying exactly what coverage a patient carries, obtaining the appropriate authorizations as well as submitting proper claims. They collect the correct amount of co-payment when services are rendered and follow up on accounts receivable from the providers.

There are several forms specific to the ADA and the DHMO with which the specialist will need to become very familiar. Understanding how to read a patient's provider card in order to explain their coverage and benefits, as well as come up with a suitable treatment regime and payment plan, is a key part of the job. Occasionally, it may also be necessary for them to place a collection call, so people skills are also important.

Programs that provide students with the education necessary to perform in this position are offered through many established institutions. They have the benefits allotted through the use of a physical classroom such as personalized attention and immediate communication with the instructor. Individuals who prefer to learn in a structured environment would probably excel by choosing this type of training.

Many of the physical institutions, along with several virtual ones, also provide a variety of online course choices as well. One option offered is a program that requires students to log into a group conference at a scheduled time and interact with the instructor, and possibly other participants, via web cams and chat. Other selections allow the individual to access the material and proceed at a pace that makes them comfortable.

Signing up for dental insurance billing classes can assist an individual in gaining the necessary knowledge and skills they need in order to land a job working in a private office or hospital. Computer skills and an ability to learn and understand the medical jargon required to complete the detailed submission forms, are very important. Good communication is also a plus since one may occasionally need to explain situations to patients or discuss issues with representatives.




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